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		Quality samurai: designed pathways for TQM implementation by Natarajan, T. R Pio, Edwina Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Macmillan (India) 1999 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 658.562 N2Q81. Place hold Add to cart (remove)
		Free, perfect, and now: connecting to the three insatiable customer demands: a CEO's true story by Rodin, Robert Hartman, Curtis Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York Simon & Schuster 1999 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 658.812 R6F7. Place hold Add to cart (remove)
		Customer behaviour: consumer behaviour and beyond by Sheth, Jagdish N Mittal, Banwari Newman, Bruce I Material type: Text; Format: print ; Literary form: Not fiction Publication details: Fort Worth Dryden Press 1999 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 658.812 S4C8. Lists: Jagdish Sheth. Place hold Add to cart (remove)
		No cover image available Antecedents and consequences of customer value: testing an expanded framework by Grisaffe, Douglas B Kumar, Anand Series: MSI working paper report no.98-107 Material type: Text; Format: print ; Literary form: Not fiction Publication details: Cambridge Marketing Science Institute 1998 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 658.812 G7A6. Place hold Add to cart (remove)
		Information masters: secrets of the customer race by McKean, John Material type: Text; Format: print ; Literary form: Not fiction Publication details: Chichester John Wiley & Sons 1999 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 658.812 M2I61. Place hold Add to cart (remove)
		Strategic customer care: an evolutionary approach to increasing customer value and profitability by Brown, Stanley A Material type: Text; Format: print ; Literary form: Not fiction Publication details: Chichester John Wiley & Sons 1999 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 658.8 B7S81. Place hold Add to cart (remove)
		Stop paddling and start rocking the boat: business lessons from the school of hard knocks by Pritchett, Lou Edition: 2nd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Chennai HarperCollins 1995 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 650 P7S8/95. Place hold Add to cart (remove)
		The market driven organization: understanding, attracting, and keeping valuable customers by Day, George S Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York Free Press 1999 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 658.8 D2M21. Place hold Add to cart (remove)
		Up close and personal?: customer relationship marketing @ Work by Gamble, Paul R Stone, Merlin Woodcock, Neil Material type: Text; Format: print ; Literary form: Not fiction Publication details: London Kogan Page 1999 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 658.812 G2U7. Place hold Add to cart (remove)
		Effective software customer support by Gallagher, Richard S Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York International Thomson Computer Press 1995 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 658.83 G2E3. Place hold Add to cart (remove)
		How to win customers in the digital world: total action or fatal inaction by Vervest, Peter Dunn, Al Material type: Text; Format: print ; Literary form: Not fiction Publication details: Berlin Springer-Verlag 2000 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 658.83 V3H6. Place hold Add to cart (remove)
		The customer marketing method: how to implement and profit from customer relationship management by Curry, Jay Curry, Adam Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York Free Press 2000 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 658.812 C8C8. Place hold Add to cart (remove)
		Customer relationship management: a strategic imperative in the world of e-Business by Brown, Stanley A [Editor] Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York John Wiley 2000 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 658.812 C8. Place hold Add to cart (remove)
		Relationship management in twenty first century organizations: with 300 typical people-problems and solutions that work ! by Kirpal, Viney Singh, G. K. K Material type: Text; Format: print ; Literary form: Not fiction Publication details: Mumbai Vakils, Feffer and Simons Ltd. 1999 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 658.4 K4R3. Place hold Add to cart (remove)
		Marketing and the bottom line: the new metrics of corporate wealth by Ambler, Tim Material type: Text; Format: print ; Literary form: Not fiction Publication details: London Financial Times/Prentice Hall 2000 Availability: Items available for loan: Vikram Sarabhai Library (2)Call number: 658.8 A6M2-1, ... Place hold Add to cart (remove)
		Improving customer satisfaction, loyalty and profit: an integrated measurement and management system by Johnson, Michael D Gustafsson, Anders Series: University of Michigan Business School Management series Material type: Text; Format: print ; Literary form: Not fiction Publication details: San Francisco Jossey - Bass 2000 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 658.812 J6I6. Place hold Add to cart (remove)
		Batteries included!: creating legendary service by Barlow, Nigel May Material type: Text; Format: print ; Literary form: Not fiction Publication details: Auckland Random House 2000 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 658.812 B2B2. Place hold Add to cart (remove)
		Telecommunications convergence: how to profit from the convergence of technologies, services and companies by Shepard, Steven Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York McGraw-Hill 2000 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 384 S4T3. Place hold Add to cart (remove)
		Simplicity marketing: end brand complexity, clutter and confusion by Cristol, Steven M Sealey, peter Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York The Free Press 2000 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 658.8 C7S4. Place hold Add to cart (remove)
		Customer relationship management: emerging concepts, tools and applications by Sheth, Jagdish N [Editor] Parvatiyar, Atul [Editor] Shainesh, G [Editor] Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Tata McGraw-Hill 2001 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 658.812 C81. Lists: Jagdish Sheth. Place hold Add to cart (remove)

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Your search returned 224 results.