Your search returned 17 results.

Not what you expected? Check for suggestions

Results
		Improving customer satisfaction, loyalty and profit: an integrated measurement and management system by Johnson, Michael D Gustafsson, Anders Series: University of Michigan Business School Management series Material type: Text; Format: print ; Literary form: Not fiction Publication details: San Francisco Jossey - Bass 2000 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 658.812 J6I6. Place hold Add to cart (remove)
		Customer wingback: how to recapture lost customers and keep them loyal by Griffin, Jill Lowenstein, Michael W Material type: Text; Format: print ; Literary form: Not fiction Publication details: San Francisco Jossey - Bass 2001 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 658.812 G7C8. Place hold Add to cart (remove)
		E-Service: 24 ways to keep your customers when the competition is just a click away by Zemke, Ron Connellan, Tom Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York American Management Association 2001 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 658.812 Z3E5. Lists: Internet Marketing. Place hold Add to cart (remove)
		Seven power strategies for building customer loyalty by Timm, Paul R Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York American Management Association 2001 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 658.812 T4S3. Place hold Add to cart (remove)
		Customer equity: building and managing relationships as valuable assets by Blattberg, Robert C Getz, Gary Thomas, Jacquelyn S Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston Harvard Business School Press 2001 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 658.812 B5C8. Place hold Add to cart (remove)
		Planting flowers, pulling weeds: identifying your most profitable customers to ensure a lifetime of growth by Rubio, Janet Laughlin, Patrick Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York John Wiley 2002 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 658.812 R8P5. Place hold Add to cart (remove)
		Customer share marketing: how the world's great marketers unlock profits from customer loyalty by Osenton, Tom Material type: Text; Format: print ; Literary form: Not fiction Publication details: London Financial Times/Prentice-Hall 2002 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 658.8 O8C8. Place hold Add to cart (remove)
		Making rain: the secrets of building lifelong client loyalty by Sobel, Andrew Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Jersey John Wiley 2003 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 658.812 S6M2. Place hold Add to cart (remove)
		Retailing in the 21st century: current and future trends by Krafft, Manfred [Editor] Mantrala, Murali K [Editor] Material type: Text; Format: print ; Literary form: Not fiction Publication details: Berlin Springer 2006 Availability: Items available for loan: Vikram Sarabhai Library (2)Call number: 658.87 R32-1, ... Place hold Add to cart (remove)
		The ultimate question: driving good profits and true growth by Reichheld, Fred Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston Harvard Business School Press 2006 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 658.1554 R3U5. Place hold Add to cart (remove)
		The wealth of communities: stories of success in local environmental management by Pye-Smith, Charlie Feyerabend, Grazia Borrini Sandbrook, Richard Publication details: London Earthscan Publication Ltd 1994 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 301.3 P9W3. Place hold Add to cart (remove)
		Selling to major accounts: tools techniques and practical solutions for the sales manager by Bacon, Terry R Publication details: New Delhi Prentice-Hall of India 2008 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 658.85 B2S3. Place hold Add to cart (remove)
		How customers like to buy by Deery, Steve Material type: Text; Format: print ; Literary form: Not fiction Publication details: Chennai Westland Publications 2007 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 658.8342 D3H6. Place hold Add to cart (remove)
		Managing customer value: one stage at a time by Soman, Dilip Marandi, Sara N Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Cambridge University Press 2010 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 658.812 S6M2. Place hold Add to cart (remove)
		The loyalty leap: turning customer information into customer intimacy by Pearson, Bryan Publication details: New York Portfolio/Penguin 2012 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 658.8343 P3L6. Place hold Add to cart (remove)
		Complaint management excellence: creating customer loyalty through service recov by Cook, Sarah Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Kogan Page 2012 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 658.812 C6C6. Place hold Add to cart (remove)
		The ultimate question 2.0: how net promoter companies thrive in a customer-driven world by Reichheld, Fred Markey, Rob [Co-author] Material type: Text; Literary form: Not fiction Publication details: Boston Harvard Business Review Press 2011 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 658.872 R3U5. Place hold Add to cart (remove)