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		The customer-centered enterprise: how IBM and other world-class companies achieve extraordinary results by putting customers first by Thompson, Harvey Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York McGraw-Hill 2000 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 658.812 T4C8. Place hold Add to cart (remove)
		Why they don't buy: the science of selling online by McKeown, Max J Material type: Text; Format: print ; Literary form: Not fiction Publication details: Harlow Financial times/Prentice-Hall 2002 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 658.83 M2W4. Place hold Add to cart (remove)
		Domestic brilliance to universal excellence: quest for organisational success by Dhar, Santosh [Editor] Dhar, Upinder [Editor] Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Excel Books 2005 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 658.812 D6. Place hold Add to cart (remove)
		Retailing in the 21st century: current and future trends by Krafft, Manfred [Editor] Mantrala, Murali K [Editor] Material type: Text; Format: print ; Literary form: Not fiction Publication details: Berlin Springer 2006 Availability: Items available for loan: Vikram Sarabhai Library (2)Call number: 658.87 R32-1, ... Place hold Add to cart (remove)
		Seeing the state: governance and governmentally in India by Corbridge, Stuart Williams, Glyn Srivastava, Manoj Veron, Rene Series: Contemporary South Asia, 10 Publication details: Cambridge Cambridge University Press 2005 Availability: Not available: Vikram Sarabhai Library: Checked out (1). Place hold Add to cart (remove)
		No cover image available Survey paper on yield management by Sanjay Prasad (Student Project) by Prasad, Sanjay Material type: Text; Format: print ; Literary form: Not fiction Publication details: Ahmedabad Indian Institute of Management 2001 Availability: Items available for reference: Vikram Sarabhai Library: Not for loan (1)Call number: SP 2001/883 . Add to cart (remove)
		No cover image available Effectiveness of varying sales style on consumer orientations by T V Rao (Working Paper No. 1976/107) by Rao, T V Material type: Text; Format: print ; Literary form: Not fiction Publication details: Ahmedabad Indian Institute of Management 1976 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: WP 1976 (107) . Lists: Prof. T V Rao. Place hold Add to cart (remove)
		No cover image available Profiling customers through personality theory to design appropriate communication (CD) by Saraf, Jayesh Khubchandani, Sana [Co-author] Material type: Computer file; Format: electronic Publication details: Ahmedabad Indian Institute of Management Ahmedabad 2020 Online resources: e-project Availability: Not available: Vikram Sarabhai Library: Not for Issue (1). Add to cart (remove)