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Effective software customer support by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York International Thomson Computer Press 1995
Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 658.83 G2E3.

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How to win customers in the digital world: total action or fatal inaction by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Berlin Springer-Verlag 2000
Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 658.83 V3H6.

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