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		Design and operation of customer service systems by Bender, Paul S Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York AMACOM 1976 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 658.812 B3D3. Place hold Add to cart (remove)
		Close to the customer: an American management association research report on consumer affairs by Bohl, Don Lee [Editor] Series: AMACOM briefings and surveys Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York American Management Association 1987 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 658.812 C5. Place hold Add to cart (remove)
		Assuring customer satisfaction: a guide for business and industry by Cron, Rodney L Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York Van Nostrand Reinhold Co. 1974 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 658.812 C7A8. Place hold Add to cart (remove)
		Customer service: the road to greater profits by Moseley, Lloyd W Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York Chain Store Age Books 1972 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 658.812 M6C8. Place hold Add to cart (remove)
		No cover image available Customer relations by National Foremen's Institute National Foreman's Institute Series: Complete management library Vol. 22 Material type: Text; Format: print ; Literary form: Not fiction Publication details: Waterford, Conn. National Foreman's Institute 1965 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 658.8 N2C8. Place hold Add to cart (remove)
		Strategies for international industrial marketing: the management of customer relationships in European industrial markets by Turnbull, Peter W [Editor] Valla, Jean-Paul [Editor] Material type: Text; Format: print ; Literary form: Not fiction Publication details: London Croom Helm 1986 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 658.84 S8. Place hold Add to cart (remove)
		Successful marketing research: the complete guide to getting and using essential information about your customers and competitors by Hester, Edward L Series: A Wiley small business edition Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York John Wiley & Sons 1996 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 658.83 H3S8. Place hold Add to cart (remove)
		Managing sales leads: how to turn every prospect into a customer by Donath, Bob Dixon, Carolyn K Richard, A Crocker Obermayer, James W Material type: Text; Format: print ; Literary form: Not fiction Publication details: Chicago NTC Business Books 1995 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 658.81 D6M2. Place hold Add to cart (remove)
		The loyalty effect: the hidden force behind growth, profits, and lasting value by Reichheld, Frederick F Teal, Thomas Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston Harvard Business School Press 1996 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 658.4 R3L6. Place hold Add to cart (remove)
		Customer retention: an integrated process for keeping your best customers by Lowenstein, Michael W Material type: Text; Format: print ; Literary form: Not fiction Publication details: Delhi Oxford University Press 1997 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 658.812 L6C8. Place hold Add to cart (remove)
		How to find and cultivate customers through direct marketing by Baier, Martin Material type: Text; Format: print ; Literary form: Not fiction Publication details: Lincolnwood NTC Business Books 1996 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 658.84 B2H6. Place hold Add to cart (remove)
		Net gain: expanding markets through virtual communities by Hagel, John Armstrong, Arthur G Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston Harvard Business School Press 1997 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 658.8 H2N3. Lists: Internet Marketing. Place hold Add to cart (remove)
		The quest for loyalty: creating value through partnership by Reichheld, Frederick F Series: The Harvard Business Review Book Series Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston Harvard Business School Press 1996 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 658.812 Q8. Place hold Add to cart (remove)
		Beyond customer satisfaction to customer loyalty: the key to greater profitability by Bhote, Keki R Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York American Management Association 1996 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 658.812 B4B3. Place hold Add to cart (remove)
		The customer loyalty pyramid by Lowenstein, Michael W Material type: Text; Format: print ; Literary form: Not fiction Publication details: Westport Quorum Books 1997 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 658.812 L6C8. Place hold Add to cart (remove)
		Customer connections: new strategies for growth by Wayland, Robert Edwin Cole, Paul Michael Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston Harvard Business School Press 1997 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 658.812 W2C8. Place hold Add to cart (remove)
		Cooperate to compete: building agile business relationships by Preiss, Kenneth Goldman, Steven L Nagel, Roger N Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York Van Nostrand Reinhold 1996 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 658.4 P7C6. Place hold Add to cart (remove)
		Customer bonding: 5 steps to lasting customer loyalty by Cross, Richard Smith, Janet Material type: Text; Format: print ; Literary form: Not fiction Publication details: Lincolnwood NTC Business Books 1996 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 658.812 C7C8. Place hold Add to cart (remove)
		Delivering profitable value: a revolutionary framework to accelerate growth, generate wealth and rediscover the heart of business by Lanning, Michael J Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York Basic Books 1998 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 658 L2D3. Place hold Add to cart (remove)
		Building brands directly: creating business value from customer relationships by Pearson, Stewart Material type: Text; Format: print ; Literary form: Not fiction Publication details: Houndmills Macmillan 1996 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 658.812 P3B8. Place hold Add to cart (remove)

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Your search returned 224 results.