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Handbook of service science

By: Material type: TextTextSeries: Service science. Research and innovation in the service economyPublication details: 2010 Springer HeidelbergDescription: xxvii, 758 p. : ill. ; 25 cmISBN:
  • 9781441916273
Subject(s): DDC classification:
  • 338.4 H2
Summary: Handbook of Service Science provides a comprehensive reference suitable for a wide - reaching audience including researchers, practitioners, managers, and students who aspire to learn about or to create a deeper scientific foundation for service design and engineering, service experience and marketing, and service management and innovation. (http://www.springer.com/business+%26+management/operations+research/book/978-1-4419-1627-3)
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Holdings
Item type Current library Item location Shelving location Call number Status Date due Barcode
Books Vikram Sarabhai Library Rack 22-A / Slot 878 (0 Floor, East Wing) General Stacks 338.4 H2 (Browse shelf(Opens below)) Available 172478

Handbook of Service Science provides a comprehensive reference suitable for a wide - reaching audience including researchers, practitioners, managers, and students who aspire to learn about or to create a deeper scientific foundation for service design and engineering, service experience and marketing, and service management and innovation. (http://www.springer.com/business+%26+management/operations+research/book/978-1-4419-1627-3)

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