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Creating the customer-driven academic library

By: Material type: TextTextPublication details: 2009 American Library Association ChicagoDescription: xi, 194 pISBN:
  • 9780838909768
Subject(s): DDC classification:
  • 027.70973 W6C7
Summary: Academic libraries are going through what may be the most difficult period in their history. With more and more scholarly content available online and accessible almost anywhere, where does the traditional brick and mortar library fit in? In this book Jeannette Woodward attacks these and other pressing issues facing todayHs academic librarians. Her trailblazing strategies center on keeping the customerHs point of view in focus at all times to help you # Integrate technology to meet todayHs student and faculty needs # Revaluate the role and function of library service desks # Implement staffing strategies to match customer expectations # Create new and effective promotional materials
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Item type Current library Shelving location Call number Status Date due Barcode
Books Vikram Sarabhai Library General Stacks 027.70973 W6C7 (Browse shelf(Opens below)) Available 170040

Academic libraries are going through what may be the most difficult period in their history. With more and more scholarly content available online and accessible almost anywhere, where does the traditional brick and mortar library fit in? In this book Jeannette Woodward attacks these and other pressing issues facing todayHs academic librarians. Her trailblazing strategies center on keeping the customerHs point of view in focus at all times to help you # Integrate technology to meet todayHs student and faculty needs # Revaluate the role and function of library service desks # Implement staffing strategies to match customer expectations # Create new and effective promotional materials

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