Effect of service climate on service quality: test of a model using structural equation modeling

By: Material type: TextTextPublication details: Bangalore Indian Institute of Ma 2002 Description: 25 pDDC classification:
  • WO/IIMB/GUP1
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Item type Current library Call number Status Date due Barcode
Working Paper Vikram Sarabhai Library WO/IIMB/GUP1 (Browse shelf(Opens below)) Available WO000378

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