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		Customer relationship management: organizational and technological perspectives by Rajola, Federico Material type: Text; Format: print ; Literary form: Not fiction Publication details: Berlin Springer-Verlag 2003 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 658.812 R2C8. Place hold Add to cart (remove)
		Customer data integration: reaching a single version of the truth by Dyche, Jill Levy, Evan Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Jersey John Wiley & Sons 2006 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 658.8120285 D9C8. Place hold Add to cart (remove)
		Relevance regained from top-down control to bottom-up empowerment by Johnson, H. Thomas Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York Free Press 1992 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 658.4 J6R3. Place hold Add to cart (remove)
		Working with microsoft dynamics CRM 4.0 by Steger, Jim Snyder, Mike Edition: 2nd ed. Publication details: New Delhi Prentice-Hall of India Pvt. Ltd. 2008 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 658.812028553 S8W6. Place hold Add to cart (remove)
		Working with microsoft dynamics CRM 2011 by Synder, Mike Steger, Jim Reid, Kristie Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Dreamtech Press 2011 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 658.812028553 S9W6. Place hold Add to cart (remove)
		Mastering data mining: the art and science of customer relationship management by Berry, Michael J.A Linoff, Gordon S Publication details: New Delhi Wiley 2013 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 658.802 B3M2. Place hold Add to cart (remove)