Amazon cover image
Image from Amazon.com

Managing to improve public services

Contributor(s): Publication details: New York Cambridge University Press 2008 Description: xvi, 298 pISBN:
  • 9780521708272
Subject(s): DDC classification:
  • 351
Summary: How are public service organizations governed? How can their performance be measured, managed and improved? Public services play a central role in the well-being, sustainability and growth of communities, cities and nations. Managing to Improve Public Services shows how management can be harnessed to improve a range of public services (e.g. policing, health, local government) by examining them through different theoretical lenses (e.g. governance, innovation and change, performance metrics and management). It advances both theory and practice, beyond traditional public administration and new public management, by considering the interrelationships between governance and public management. The book is written by a group of leading social science and management specialists, who were awarded the prestigious ESRC/EPSRC Public Service Fellow awards as part of the Advanced Institute of Management Research initiative. It will be of interest to graduate students, academics and policy makers involved in public service management and performance measurement. (Source: www.cambridge.org)
Tags from this library: No tags from this library for this title. Log in to add tags.
Star ratings
    Average rating: 0.0 (0 votes)
Holdings
Item type Current library Item location Shelving location Call number Status Date due Barcode
Books Vikram Sarabhai Library Rack 25-A / Slot 1111 (0 Floor, East Wing) General Stacks 351 M2 (Browse shelf(Opens below)) Available 167009

How are public service organizations governed? How can their performance be measured, managed and improved? Public services play a central role in the well-being, sustainability and growth of communities, cities and nations. Managing to Improve Public Services shows how management can be harnessed to improve a range of public services (e.g. policing, health, local government) by examining them through different theoretical lenses (e.g. governance, innovation and change, performance metrics and management). It advances both theory and practice, beyond traditional public administration and new public management, by considering the interrelationships between governance and public management. The book is written by a group of leading social science and management specialists, who were awarded the prestigious ESRC/EPSRC Public Service Fellow awards as part of the Advanced Institute of Management Research initiative. It will be of interest to graduate students, academics and policy makers involved in public service management and performance measurement. (Source: www.cambridge.org)

There are no comments on this title.

to post a comment.