The conflict and communication activity book: 30 high-impact training exercises for adult learners
Publication details: New York AMACOM 2003 Description: xi, , 283 pISBN:- 9780814471678
- 658.4053
Item type | Current library | Item location | Shelving location | Call number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|---|
Books | Vikram Sarabhai Library | Rack 38-A / Slot 2132 (2nd Floor, East Wing) | General Stacks | 658.4053 W4C6 (Browse shelf(Opens below)) | Available | 166825 |
Every workplace has its share of conflict, and one of training's universal goals is to help organizations resolve it in a way that brings benefit to everyone involved. This timely activity book offers 30 ready-to-use exercises trainers can use to help workshop participants communicate more effectively and create positive outcomes from conflict situations. The Conflict and Communication Activity Book features: * Field-proven exercises from the authors' worldwide experience * Easy-to-follow instructions for preparation, additional reading, and Q and A processes * Valuable essays on handling conflict situations * An Exercise Matrix to sort activities by type, length, and other parameters It also includes a jam-packed Trainer's Toolbox containing more than sixty handouts, flipcharts, and overheads; workshop agendas; instructions for breakout sessions; and tons more. From the quick-fix solutions of the My Workshop Starts in Five Minutes section to fully developed sessions, this book will be every educator's best friend.
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