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Library evaluation, a casebook and can-do guide / Danny P. Wallace, Connie Van Fleet, editors. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Englewood, Colo. Libraries Unlimited 2001
Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 025.1 L4.

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The measure of library excellence: linking the Malcolm Baldrige Criteria and Balanced Scorecard methods to assess service quality by
Publication details: Jefferson McFarland Publishers 2008
Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 025.1 W4M3.

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Library performance and service competition: developing strategic responses by Series: Chandos information professional series
Publication details: Oxford Chandos Publishing 2008
Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 025.1 W4L4.

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Library analytics and metrics: using data to drive decisions and services by
Publication details: London Facet Publishing 2015
Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 025.1021 L4.
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