Trust works: four keys to building lasting relationships
Publication details: HarperCollins 2013 LondonDescription: xv, 142 pISBN:- 9780007529636
- 158.2 B5T7
Item type | Current library | Item location | Collection | Shelving location | Call number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|---|---|
Books | Vikram Sarabhai Library | Rack 5-A / Slot 164 (0 Floor, West Wing) | Non-fiction | General Stacks | 158.2 B5T7 (Browse shelf(Opens below)) | Available | 193361 |
Table of Content:
1. A tale of trust. Broken trust
2. A matter of perception
3. Ready and able
4. Believe it or not
5. The connection
6. It all depends
7. A terrible blow
8. A test of trust
9. Moving on
10. How trustworthy do you think you are? Scoring your self-assessment
11. Trust-building resources: applying the ABCD Trust Model to real life. Trust busters and trust boosters: understanding how behaviors affect trust
12. Checking your self-perception: invite others to assess you
13. Learning to diagnose trust issues: how to recognize trust busters
14. Learning to have trust conversations: the importance of perception
15. Applying the ABCD Trust Model to your own life
16. Rebuilding damaged trust
17. Building trust in organizations: a message for leaders.
New York Times bestselling author and leadership expert Ken Blanchard’s popular TrustWorks! training program is now available in book form. Trust Works!: Four Keys to Building Lasting Relationships is an insightful guide designed to help people navigate one of the most complex issues that affects all areas of our lives: trust. In Trust Works!, Ken Blanchard, Cynthia Olmstead, and Martha Lawrence demonstrate how to get along better with those around us. In today’s polarized society, building trust and sustaining it has never been more important or seemingly elusive. Trust Works! provides a common language and essential skills that can replace dissension with peace and cooperation and help us all work together productively and in harmony. Learn how the apply the “ABCD trust” model to address the factors that lead to discord, including low morale, miscommunication, poor response to problems and issues, and dysfunctional leadership.
https://www.harpercollins.com/9780062205988/trust-works
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