The ultimate CRM handbook: strategies and concepts for building enduring customer loyalty and profitability

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Material type: Text

TextPublication details: New York McGraw-Hill 2003 Description: viii, 353 pISBN:

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Holdings
Item type	Current library	Item location	Shelving location	Call number	Status	Date due	Barcode
Books	Vikram Sarabhai Library	Rack 40-A / Slot 2267 (2nd Floor, East Wing)	General Stacks	658.812 U5 (Browse shelf(Opens below))	Available		153566

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