Customer service: extraordinary results at Southwest airlines, Charles Schwab, lands' end, American express, staples and USAA

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Material type: Text

TextPublication details: New York HarperCollins Publishers India 1998 Description: xix, 233 pISBN:

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Holdings
Item type	Current library	Item location	Shelving location	Call number	Status	Date due	Barcode
Books	Vikram Sarabhai Library	Rack 40-A / Slot 2262 (2nd Floor, East Wing)	General Stacks	658.812 C8 (Browse shelf(Opens below))	Available		141725

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