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Getting it right: avoiding the high cost of wrong decisions by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York St.Lucie Press 1999
Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 658.4 S2G3.

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Smart services: competitive information strategies, solutions, and success stories for service businesses by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Medford Inforation Today Inc. 2002
Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 658.4 S2S6.

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