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Managing with total quality management: theory and practice by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London Macmillan Business 1998
Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 658.562 W4M2.

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The Oxford handbook of participation in organizations by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York Oxford University Press 2010
Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 658.3152 O9.
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