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		Advances in services marketing and management: research and practice - Vol.4 by Swartz, Teresa A [Editor] Bowen, David E [Editor] Brown, Stephen W [Editor] Material type: Text; Format: print ; Literary form: Not fiction Publication details: Greenwich Jai Press 1995 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 658.8 A2/95-IV. Place hold Add to cart (remove)
		Advances in services marketing and management: research and practice - Vol.7 by Swartz, Teresa A [Editor] Bowen, David E [Editor] Brown, Stephen W [Editor] Material type: Text; Format: print ; Literary form: Not fiction Publication details: Greenwich Jai Press 1998 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: R 658.8 A2/98. Place hold Add to cart (remove)
		Service management effectiveness: balancing strategy, organization and human resources, operations, and marketing by Bowen, David E Chase, Richard B Cummings, THomas G Series: Jossey - Bass management series Material type: Text; Format: print ; Literary form: Not fiction Publication details: San Francisco Jossey - Bass Publishers 1990 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 658 B6S3. Place hold Add to cart (remove)
		Advances in services marketing and management: research and practice - Vol.5 by Swartz, Teresa A [Editor] Bowen, David E [Editor] Brown, Stephen W [Editor] Material type: Text; Format: print ; Literary form: Not fiction Publication details: Greenwich Jai Press 1996 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: R 658.8 A2/96 . Place hold Add to cart (remove)
		Advances in services marketing and management: research and practice - Vol.6 by Swartz, Teresa A [Editor] Bowen, David E [Editor] Iacobucci, Dawn [Editor] Material type: Text; Format: print ; Literary form: Not fiction Publication details: Greenwich Jai Press 1997 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: R 658.8 A2/97 . Place hold Add to cart (remove)