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		Service management and operations by Haksever, Cengiz Render, Barry Russell, Roberta S Murdick, Robert G Edition: 2nd ed. International Edition Material type: Text; Format: print ; Literary form: Not fiction Publication details: London Prentice-Hall International, Inc. 2000 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 658.8 H2S3/2000. Place hold Add to cart (remove)
		The seven secrets of service strategy by Horovitz, Jacques Material type: Text; Format: print ; Literary form: Not fiction Publication details: Harlow Financial Times 2000 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 658.8 H6S3. Place hold Add to cart (remove)
		Principles of service marketing and management by Lovelock, Christopher H Wright, Lauren K Edition: International Edition Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Jersey Prentice-Hall International 1999 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 658.8 L6P7. Place hold Add to cart (remove)
		Discovering the soul of service: the nine drivers of sustainable business success by Berry, Leonard L Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York Free Press 1999 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 658.812 B3D4. Place hold Add to cart (remove)
		Quality of service in telecommunications by Oodan, A. P Mullee, A. W Ward, K. E Series: IEE telecommunications series 39 Material type: Text; Format: print ; Literary form: Not fiction Publication details: London Institute of Electrical Engineers 1997 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 384 O6Q8. Place hold Add to cart (remove)
		Services marketing: people, technology, strategy by Lovelock, Christopher Edition: 4th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Pearson Education Asia 2001 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 658.8 L6S3/2001. Place hold Add to cart (remove)
		Value space: winning the battle for market leadership: lessons from the world's most admired companies by Mittal, Banwari Sheth, Jagdish N Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York McGraw-Hill 2001 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 658.8 M4V2. Lists: Jagdish Sheth. Place hold Add to cart (remove)
		Principles of services marketing by Palmer, Adrian Series: McGraw-Hill Marketing Series Edition: 3rd ed. McGraw-Hill International Edition Material type: Text; Format: print ; Literary form: Not fiction Publication details: London McGraw-Hill Companies 2001 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 658.8 P2P7/2001. Place hold Add to cart (remove)
		No cover image available Shaping future GATS rules for trade in services by Mattoo, Aaditya Series: Policy Research Working Paper, no. 2596 Material type: Text; Format: print ; Literary form: Not fiction Publication details: Washington, D.C. The World Bank 2001 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 382 M2S41. Place hold Add to cart (remove)
		Services in the international economy by Stern, Robert M [Editor] Series: Studies in International Economy Material type: Text; Format: print ; Literary form: Not fiction Publication details: Michigan The University of Michigan Press 2001 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 382 S3. Place hold Add to cart (remove)
		Essentials of services marketing: concepts, strategies, and cases by Hoffman, K. Douglas Bateson, John E. G Series: The Dryden Press Series in Marketing Edition: 2nd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Fort Worth Harcourt College Publishers 2002 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 658.8 H6E8/2002. Place hold Add to cart (remove)
		Empowerment: HR strategies for service excellence by Lashley, Conrad Material type: Text; Format: print ; Literary form: Not fiction Publication details: Oxford Butterworth/Heinemann 2001 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 658.3 L2E6. Place hold Add to cart (remove)
		Services marketing: the Indian perspective text and readings by Ravi Shanker Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Excel Books 2002 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 658.8 R2S3. Place hold Add to cart (remove)
		Services in the development context: a case study of India by Prasad, H. Ashok Chandra Series: Institute of Development Studies, discussion paper, no.305 Material type: Text; Format: print ; Literary form: Not fiction Publication details: Brighton IDS 1992 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 338.40954 P7S3. Place hold Add to cart (remove)
		Globalization of services: India's opportunities and constraints by Chanda, Rupa Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Oxford University Press 2002 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 382 C4G5. Place hold Add to cart (remove)
		Services marketing in Asia: managing people, technology and strategy by Lovelock, Christopher Keh, Hean Tat Wirtz, Jochen Material type: Text; Format: print ; Literary form: Not fiction Publication details: Singapore Prentice-Hall 2002 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 658.8 L6S3. Place hold Add to cart (remove)
		Services marketing: integrating customer focus across the firm by Zeithaml, Valarie A Bitner, Mary Jo Edition: 3d ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Tata McGraw-Hill 2003 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 658.8 Z3S31/2003. Place hold Add to cart (remove)
		Services marketing: texts and cases by Baron, Steve Harris, Kim Edition: 2d ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York Palgrave 2003 Availability: Not available: Vikram Sarabhai Library: Lost (1). Add to cart (remove)
		Smart services: competitive information strategies, solutions, and success stories for service businesses by Sawyer, Deborah C Material type: Text; Format: print ; Literary form: Not fiction Publication details: Medford Inforation Today Inc. 2002 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 658.4 S2S6. Place hold Add to cart (remove)
		Services trade in the Balkans by Michalopoulos, Constantine Panousopoulos, Vasileios Series: World Bank Technical Paper, no. 530 Material type: Text; Format: print ; Literary form: Not fiction Publication details: Washington, D.C. The World Bank 2002 Availability: Items available for loan: Vikram Sarabhai Library (1)Call number: 382.45 M4S3. Place hold Add to cart (remove)

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Your search returned 211 results.