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Baldrige award winning quality; how to interpret the Baldridge criteria for performance excellence by Mark Graham Brown

by Brown, Mark Graham.

Edition: 16th edn.(covers the 2007 award criteria)Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New York Productivity Press 2007Availability: Items available for loan: Vikram Sarabhai Library [Call number: 658.4013 B7B2] (1).

Winning score: how to design and implement organizational scorecards

by Brown, Mark Graham.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New York Productivity Press 2010Availability: Items available for loan: Vikram Sarabhai Library [Call number: 658.4 B7W4] (1).

Winning score: how to design and implement organizational scorecards

by Brown, Mark Graham.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New York Productivity Press 2010Availability: No items available

Beyond the balanced scorecard: improving business intelligence with analytics

by Brown, Mark Graham.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New York Productivity Press 2007Availability: Items available for loan: Vikram Sarabhai Library [Call number: 658.4013 B7B3] (1).

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