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Constructing quality: the classification of goods in markets

by Beckert, Jens [Editor] | Musselin, Christine [Editor].

Publication details: Oxford Oxford University Press 2013Online access: E-Book Availability: Items available for loan: Vikram Sarabhai Library (1) Call number: 658.8 C6.

The discipline of market leaders: choose your customers, narrow your focus, dominate your market

by Treacy, Michael | Wiersema, Fred.

Publication details: New York Basic Books 1997Availability: Items available for loan: Vikram Sarabhai Library (1) Call number: 658.8 T7D4.

Inspired: how to create products customers love

by Marty, Cagan.

Publication details: Marty, Cagan SVPG Press 2008Availability: Items available for loan: Vikram Sarabhai Library (1) Call number: 658.562 C2I6.

Step-by-step QFD: customer-driven product design

by Terninko, John.

Edition: 2nd ed. Publication details: Boca Raton St. Lucie Press 1997Availability: Items available for loan: Vikram Sarabhai Library (1) Call number: 658.575 T3S8.

Instant icebreakers: 50 powerful catalysts for group interaction and high impact learning

by Christian, Sandy [Editor] | Tubesing, Nancy Loving [Editor].

Publication details: Duluth Whole Pearson Associates Inc. 1997Availability: Items available for loan: Vikram Sarabhai Library (1) Call number: 302.14 I6.

Quality productivity and innovation: strategies for gaining competitive advantage

by Shetty, Y. K [Editor] | Buehler, Vernon M [Editor].

Material type: Text Book; Format: print ; Literary form: Not fiction Publication details: New York Elsevier 1987Availability: Items available for loan: Vikram Sarabhai Library (1) Call number: 658.5 Q8.

The deming guide to quality and competitive position

by Gitlow, Howard Seth | Gitlow, Shelly J.

Material type: Text Book; Format: print ; Literary form: Not fiction Publication details: Englewood Cliffs Prentice-Hall 1987Availability: Items available for loan: Vikram Sarabhai Library (1) Call number: 658 G4D3.

Managing quality

by Dale, B G;Plunkett, J J.

Material type: Text Book; Format: print ; Literary form: Not fiction Publication details: New Delhi Prentice-Hall of India 1990Availability: Items available for loan: Vikram Sarabhai Library (1) Call number: 658.562 M2.

The quality toolbox

by Tague, Nancy R.

Material type: Text Book; Format: print ; Literary form: Not fiction Publication details: New Delhi Vanity Book International 1995Availability: Items available for loan: Vikram Sarabhai Library (1) Call number: 658.562 T2Q8.

The product development challenge: competing through speed, quality and creativity

by Clark, Kim B [Editor] | Wheelwright, Steven C [Editor].

Series: The Harvard business review book seriesMaterial type: Text Book; Format: print ; Literary form: Not fiction Publication details: Boston Harvard Business School Press 1994Availability: Items available for loan: Vikram Sarabhai Library (1) Call number: 658.56 P7.

The race

by Goldratt, Eliyahu M | Fox, Robert E.

Material type: Text Book; Format: print ; Literary form: Not fiction Publication details: New Haven North River Press, Inc. 1986Availability: Items available for loan: Vikram Sarabhai Library (1) Call number: 658.787 G6R2.

The process-centered enterprise: the power of commitments

by Pall, Gabriel A.

Material type: Text Book; Format: print ; Literary form: Not fiction Publication details: Boca Raton St.Lucie Press 2000Availability: Items available for loan: Vikram Sarabhai Library (1) Call number: 658.4 P2P71.

Out of the crisis: quality, productivity and competitives position

by Deming, William Edwards.

Material type: Text Book; Format: print ; Literary form: Not fiction Publication details: Madras Productivity and Quality Publishing Pvt. Ltd. 1982Availability: Items available for loan: Vikram Sarabhai Library (1) Call number: 658 D3O8.

Measuring, managing, and maximizing performance: what every manager needs to know about quality and productivity to make real improvements in performance

by Kaydos, Will.

Material type: Text Book; Format: print ; Literary form: Not fiction Publication details: Cambridge Productivity Press 1991Availability: Items available for loan: Vikram Sarabhai Library (1) Call number: 658.511 K2M3.

Value-directed management: organizations, customers and quality

by Arogyaswamy, Bernard | Simmons, Ron P.

Material type: Text Book; Format: print ; Literary form: Not fiction Publication details: Westport Quorum Books 1993Availability: Items available for loan: Vikram Sarabhai Library (1) Call number: 658 A7V2.

The turnaround experience: real-world lessons in revitalizing corporations

by Zimmerman, Frederick M.

Material type: Text Book; Format: print ; Literary form: Not fiction Publication details: New York McGraw-Hill, Inc. 1991Availability: Items available for loan: Vikram Sarabhai Library (1) Call number: 658.16 Z4T8.

The public service of Malaysia: some reflections on quality productivity and discipline

by Ahmad Sarji Bin Abdul Hamid.

Material type: Text Book; Format: print ; Literary form: Not fiction Publication details: Kuala Lumpur Malaysian Administrative Modernisation and Management Planning Unit 1992Availability: Items available for loan: Vikram Sarabhai Library (1) Call number: 351.109595 A4P8.

Managing the total quality transformation

by Berry, Thomas H.

Material type: Text Book; Format: print ; Literary form: Not fiction Publication details: New York McGraw-Hill 1991Availability: Items available for loan: Vikram Sarabhai Library (1) Call number: 658.562 B3M2.

A business week guide: the quality control imperative

by Green, Cynthia [Editor].

Series: A Business Week GuideMaterial type: Text Book; Format: print ; Literary form: Not fiction Publication details: New York McGraw-Hill 1994Availability: Items available for loan: Vikram Sarabhai Library (1) Call number: 658.562 B8.

Managing customer value: creating quality and service that customers can see

by Gale, Bradley T | Wood, Robert Chapman.

Material type: Text Book; Format: print ; Literary form: Not fiction Publication details: New York The Free Press 1994Availability: Items available for loan: Vikram Sarabhai Library (1) Call number: 658.83 G2M2.

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