TY  - BOOK
AU  - Kock, Ned
TI  - Systems analysis and design fundamentals: a business process redesign approach (CD)
U1  - D000907 
PY  - 2007///
CY  - Thousand Oaks
PB  - Sage publications
KW  - Information technology - Management
KW  - Management information systems
KW  - System analysis
KW  - System design
ER  -