TY  - BOOK
AU  - Oliver, Richard W.
TI  - The Shape of things to come: seven imperatives for winning in the new world of business
SN  - 9780070482630
U1  - 338.88 
PY  - 1999///
CY  - New York
PB  - McGraw-Hill Books
KW  - International business enterprises - Management
KW  - International economic relations
KW  - Customer service - Management
KW  - Export marketing - Management
ER  -