TY - GEN AU - King, Brett TI - Bank 3.0: why banking is no longer somewhere you go, but something you do SN - 9789814382120 U1 - 332.17 PY - 2013/// CY - Singapre PB - Marshall Cavendish Business KW - Finance KW - Banks and banking - Customer services KW - Financial services industry KW - Internet banking; Bank management N2 - The first edition of BANK 2.0 took the financial services world by storm and became synonymous with disruptive customer behavior, technology shift and new banking models ER -