TY - BOOK AU - ED - International Labour Office ED - Fifth Session of the International Labour Conference ED - International Labour Office TI - Examination of grievances and communications within the undertaking (seventh item on the agenda) U1 - GP 331.1 PY - 1965/// CY - Geneva PB - International Labour Office KW - Grience procedures KW - Communication in management KW - Labour and labouring classes ER -