Benefits management, delivering value from IS & IT investments Ward, John

By: Ward, John
Contributor(s): Daniel, Elizabeth
Material type: TextTextSeries: John Wiley series in information systemsPublisher: Hoboken, NJ John Wiley 2006Description: xvii, 399 p., ill. ; 23 cm.ISBN: 047009463XSubject(s): Information technology - Management | Information storage and retrieval systems - BusinessDDC classification: 658.4 Summary: It provides a comprehensive explanation of how organizations can achieve greater success in realizing the benefits of other major change programmes. It incorporates the latest knowledge from research with real examples from the use of the approach in a wide range of organisations. It explores the causes of lack of benefit delivery and the reasons why new approaches to the management of IS/IT investment needed. It also explains new ways of thinking and managing, based on a comprehensive process, including a set of tools and frameworks that many organisations are using to increase the benefits realized from their investments.
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Includes bibliographical references (p. 386-391) and index.

It provides a comprehensive explanation of how organizations can achieve greater success in realizing the benefits of other major change programmes. It incorporates the latest knowledge from research with real examples from the use of the approach in a wide range of organisations. It explores the causes of lack of benefit delivery and the reasons why new approaches to the management of IS/IT investment needed. It also explains new ways of thinking and managing, based on a comprehensive process, including a set of tools and frameworks that many organisations are using to increase the benefits realized from their investments.

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