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Customer culture: how FedEx and other great companies put the customer first every day

By: Basch, Michael D.
Material type: materialTypeLabelBookPublisher: New Jersey Financial Tiems/Prentice-Hall 2002Description: xxv, 274 p.ISBN: 9780130353313.Subject(s): Corporate culture - Case studies | Organisational effectiveness | Quality of work life | Customer loyalityDDC classification: 658.4
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Item type Current location Item location Call number Status Date due Barcode
Books Vikram Sarabhai Library
Slot 1952 (2 Floor, East Wing) 658.4 B2C81 (Browse shelf) Available 152928

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