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Management of quality: strategies to improve quality and the bottom line

By: Hagan, Jack.
Material type: materialTypeLabelBookPublisher: Oxford Oxford University Press 1997Description: xi, 163 p.ISBN: 9780195642810.Subject(s): Customer satisfaction | Management | Corporation | Total quality managementDDC classification: 658.562
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Item type Current location Item location Call number Status Date due Barcode
Books Vikram Sarabhai Library
Slot 2116 (2 Floor, East Wing) 658.562 H2M2 (Browse shelf) Available 138625

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