Customer - centred reengineering: remapping for total customer value

By: Crego, Edwin T
Contributor(s): Schiffrin, Peter D
Material type: TextTextPublisher: Burr Ridge Richard D.Irwin, Inc. 1995Description: xviii, 220 p.ISBN: 9780786302987Subject(s): Organisational change | Corporate reorganization | Consumer satisfaction | ReengineeringDDC classification: 658.4
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Item type Current location Item location Call number Status Date due Barcode
Books Vikram Sarabhai Library
Slot 1967 (2 Floor, East Wing) 658.4 C7C8 (Browse shelf) Available 134128

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