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Consumer behavior: a digital native

By: Jain, Varsha.
Contributor(s): Sheth, Jagdish [Co author] | Schultz, Don E [Co author].
Material type: materialTypeLabelBookPublisher: Noida Pearson India Education Services 2019Description: xxi, 456 p. Includes bibliographical references and index.ISBN: 9789353437695.Subject(s): Consumer psychology | Consumer attitudes | Consumer attitudes - Reactions | Consumer psychology - Behavior - Digital shopping | Consumer researchDDC classification: 658.8342 Summary: Consumer expectations have undergone a paradigm shift since the dawn of the digital age. Offering a comprehensive view of a field that is evolving at an unprecedented pace, Consumer Behavior – A Digital Native, First Edition, is an honest attempt to capture and showcase how the millennial consumer is responding to the democratization of digital technology. Encompassing pioneering concepts, latest developments and in-depth case studies, this book combines a practical, real-world focus with visual pedagogy to present an engaging and exciting look at the changes in consumption pattern of the digital natives. This text will be of great interest to students, professors, readers, and entrepreneurs as it brings forth a pedagogical, framework-driven approach mostly lacking across academic and corporate circuits. In this Edition: 1. Opening and closing case studies in each chapter bring to light how major brands are embracing technology and connectivity to ease digital natives in their buying process. 2. Detailed explanations on how the perceptions of consumers are developed through the five senses. The book further explains their persuasive nature in the digital environment. 3. Detailed discussions on the influence of omnichannels on consumer behavior across various products, categories and services. 4. Scrutinizes how the consumption pattern of products and services is changing in the country with increasing income and intense digital media usage by consumers. 5. The book considers how an average Indian consumer is affected by promotions and campaigns primarily through online channels. Features: 1. This book follows the DIP framework and carries discussions that focus majorly on Indian digital natives. 2. The text is inundated with case studies of prominent brands like OLX, HDFC Life Insurance Company, Uber, Zomato, Nokia, Snapdeal, Indigo, Starbucks and many more. 3. Replete with figures, graphs and images to lend deeper insights and understanding into the consumption pattern and buying behavior of digital natives. 4. Presents an indigenous perspective on consumer behavior by taking a world view approach.
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Item type Current location Item location Collection Call number Status Date due Barcode
Books Vikram Sarabhai Library
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Slot 2189 (2 Floor, East Wing) Non-fiction 658.8342 J2C6 (Browse shelf) Available 199820

Table of contents:

1. Understanding the Emergence of Digital Native’s Behavior
2. Perception
3. Learning
4. Motivation
5. Beliefs, Values, Lifestyle, Attitude, and Personality
6. Influence of Digital, Social Media, and Mobile
7. Influence of Reference Groups
8. Cultural Influence
9. Information Processing
10. Decision-making
11. Luxury and Consumer Behavior

Consumer expectations have undergone a paradigm shift since the dawn of the digital age. Offering a comprehensive view of a field that is evolving at an unprecedented pace, Consumer Behavior – A Digital Native, First Edition, is an honest attempt to capture and showcase how the millennial consumer is responding to the democratization of digital technology. Encompassing pioneering concepts, latest developments and in-depth case studies, this book combines a practical, real-world focus with visual pedagogy to present an engaging and exciting look at the changes in consumption pattern of the digital natives. This text will be of great interest to students, professors, readers, and entrepreneurs as it brings forth a pedagogical, framework-driven approach mostly lacking across academic and corporate circuits.

In this Edition: 1. Opening and closing case studies in each chapter bring to light how major brands are embracing technology and connectivity to ease digital natives in their buying process. 2. Detailed explanations on how the perceptions of consumers are developed through the five senses. The book further explains their persuasive nature in the digital environment. 3. Detailed discussions on the influence of omnichannels on consumer behavior across various products, categories and services. 4. Scrutinizes how the consumption pattern of products and services is changing in the country with increasing income and intense digital media usage by consumers. 5. The book considers how an average Indian consumer is affected by promotions and campaigns primarily through online channels.

Features: 1. This book follows the DIP framework and carries discussions that focus majorly on Indian digital natives. 2. The text is inundated with case studies of prominent brands like OLX, HDFC Life Insurance Company, Uber, Zomato, Nokia, Snapdeal, Indigo, Starbucks and many more. 3. Replete with figures, graphs and images to lend deeper insights and understanding into the consumption pattern and buying behavior of digital natives. 4. Presents an indigenous perspective on consumer behavior by taking a world view approach.

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