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Mindful listening

By: Harvard Business Review.
Material type: materialTypeLabelBookSeries: HBR emotional intelligence series. Publisher: Boston Harvard Business Review Press 2019Description: ix, 138 p. Includes index.ISBN: 9781633696679.Subject(s): Listening | Mindfulness - Psychology | Listening comprehension | Emotional intelligence | Communication in management | LeadershipDDC classification: 153.6 Summary: Listening is a critical skill that leaders and managers often take for granted. By learning to listen mindfully, you can keep your employees more engaged, foster the discovery of new ideas, and hear what you need to hear in a discussion rather than what you expect to hear. The book will teach you what great listeners do, how to stay fully present in challenging conversations, and how empathic listening can help others learn and grow. This volume includes the work of: Peter Bregman; Jack Zenger and Joseph Folkman; Rasmus Hougaard and Jacqueline Carter; Amy Jen Su and Muriel Maignan Wilkins. How to be human at work. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of "Harvard Business Review." Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master. https://hbr.org/product/mindful-listening-hbr-emotional-intelligence-series/10229-PBK-ENG
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Books Vikram Sarabhai Library
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Slot 152 (0 Floor, West Wing) Non-fiction 153.6 H2M4 (Browse shelf) Available 199683

Table of contents:

What great listeners actually do: they amplify, energize, and clarify your thinking /​ by Jack Zenger and Joseph Folkman
What gets in the way of listening: break down your internal barriers /​ by Amy Jen Su and Muriel Maignan Wilkins
Listening to people: how your emotions affect what you hear /​ by Ralph G. Nichols and Leonard A. Stevens
Three ways leaders can listen with more empathy: see things from their point of view /​ by Christine M. Riordan
If you aspire to be a great leader, be present: be mindful of where your attention is /​ by Rasmus Hougaard and Jacqueline Carter
Become a better listener: help others share at a deeper level: an interview with Nark Goulston /​ by Sarah Green Carmichael
To change someone's mind, stop talking and listen: put your convictions aside and learn what motivates others /​ by Nilofer Merchant
Defusing an emotionally charged conversation with a colleague: nurture the relationship when listening isn't enough /​ by Ron Friedman
The power of listening in helping people change: hear out your employees before giving feedback /​ by Guy Itzchakov and Avraham N. (Avi) Kluger
When you're the person your colleagues always vent to: are your productivity and mental health at risk? /​ by Sandra L. Robinson and Kira Schabram
Managing the critical voices inside your head: when to listen to your inner critic, and when not to /​ by Peter Bregman.

Listening is a critical skill that leaders and managers often take for granted. By learning to listen mindfully, you can keep your employees more engaged, foster the discovery of new ideas, and hear what you need to hear in a discussion rather than what you expect to hear. The book will teach you what great listeners do, how to stay fully present in challenging conversations, and how empathic listening can help others learn and grow. This volume includes the work of: Peter Bregman; Jack Zenger and Joseph Folkman; Rasmus Hougaard and Jacqueline Carter; Amy Jen Su and Muriel Maignan Wilkins. How to be human at work. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of "Harvard Business Review." Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.

https://hbr.org/product/mindful-listening-hbr-emotional-intelligence-series/10229-PBK-ENG

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