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The knowledge economy at work: skills and innovation in knowledge intensive service activities

Contributor(s): Martinez-Fernandez, Cristina [Editor] | Miles, Ian [Editor] | Weyman, Tamara [Editor].
Publisher: Cheltenham, UK Edward Elgar 2011Description: xiii, 285 p.ISBN: 9781847200495.Subject(s): Information services industry | Knowledge workers | Intellectual capitalDDC classification: 658.4038 Summary: There has been a great deal of discussion on the knowledge economy, but much of this has been more a matter of rhetoric than serious analysis. This book is a pioneering effort to address this gap, using a range of methods and investigating knowledge-intensive service activities (KISA) in many different sectors. The expert contributors highlight the changes that are occurring in the labour force and the organisation of work, as well as in the competences and combinations of knowledge demanded in contemporary occupations. They provide corporate managers and policymakers with much needed data and analysis regarding the implications of knowledge-intensive service systems and the skills required for innovation within these sectors. By exploring these systems in both traditional and services industries, the editors point to important areas of action for improving business practices and human capital development that are key for business and employment development. This unique book deploys rich empirical material that will help put KISA onto the map for researchers, policymakers, policy analysts and practitioners across many disciplines and professions including human resources, training and skills development, and procurement. Providing in-depth and theoretically informed studies, whilst drawing on cases from many sectors and countries, this compendium will prove essential for students of business management and human resource management. (http://www.e-elgar.com/shop/the-knowledge-economy-at-work)
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Table of Contents:


1. Knowledge Intensive Service Activities: Integrating Knowledge for
Innovation
Cristina Martinez-Fernandez and Ian Miles


PART I: TRADITIONAL INDUSTRIES


2. Roles of KISA in Aquaculture in Norway
Heidi Wiig Aslesen

3. The Role of KISA in Basic Agro-food Processes Innovation: The Case
of Orange Packers in Eastern Spain
José Albors-Garrigos

4. KISA Utilisation in Resource Intensive Industries: The Case of
Mining in Australia
Cristina Martinez-Fernandez

5. KISA Role in Traditional Manufacturing Industries: The Case of Ceramic Tiles in Spain
José Albors-Garrigos, Jose Luis Hervas-Oliver and Patricia
Marquez Rodriguez


PART II: SERVICE INDUSTRIES


6. The Role of KISA in a Public Service: The Case of Entrepreneurial
Home-based Care for Elderly in Norway
Marianne Broch

7. KISA Role in Western High-technology Industries: The Case of
Software in Australia and Ireland
Laura E. Martinez-Solano and Cristina Martinez-Fernandez

8. The Use of KISA in the Public Sector
Ian Miles

9. The New Green Deal and KISA: A Global and Australian Perspective
Tavis Potts

10. Venture Capitalists as Knowledge Intensive Service Activity Providers
Samantha Sharpe


PART III: STRATEGIC POLICY IMPLICATIONS


11. Implications for Skills, Employment and Management
Ian Miles and Cristina Martinez-Fernandez



There has been a great deal of discussion on the knowledge economy, but much of this has been more a matter of rhetoric than serious analysis. This book is a pioneering effort to address this gap, using a range of methods and investigating knowledge-intensive service activities (KISA) in many different sectors.

The expert contributors highlight the changes that are occurring in the labour force and the organisation of work, as well as in the competences and combinations of knowledge demanded in contemporary occupations. They provide corporate managers and policymakers with much needed data and analysis regarding the implications of knowledge-intensive service systems and the skills required for innovation within these sectors. By exploring these systems in both traditional and services industries, the editors point to important areas of action for improving business practices and human capital development that are key for business and employment development.

This unique book deploys rich empirical material that will help put KISA onto the map for researchers, policymakers, policy analysts and practitioners across many disciplines and professions including human resources, training and skills development, and procurement. Providing in-depth and theoretically informed studies, whilst drawing on cases from many sectors and countries, this compendium will prove essential for students of business management and human resource management.

(http://www.e-elgar.com/shop/the-knowledge-economy-at-work)

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