Business models and people management in the Indian IT industry: from people to profits

Contributor(s): Malik, Ashish [Editor] | Rowley, Chris [Editor]
Material type: TextTextSeries: Working in AsiaPublisher: New York Routledge 2015Description: xx, 259 p.ISBN: 9781138783188 ; 9781315768786Subject(s): Information technology - India | Information technology - India - Management | High technology industries - India - ManagementDDC classification: 004.068 Online resources: E-Book Summary: The global impact of so-called ‘offshoring’, including of information technology (IT) and related services, continues to be a topic of great interest to academics, practitioners and policy makers. The Indian IT industry has sustained high levels of growth in revenues and employment since the late 1980s. Even following the global financial crisis and meltdown in 2008, the industry has reported growth, albeit at a lower rate. Furthermore, the high rates of technological change and increased competition has forced businesses and managers to be innovative and create new business models. This book examines how managers and entrepreneurs in the Indian IT industry have explored and exploited human capital opportunities at various stages of the industry’s evolution to create innovative human resources (HR) practices and new business models. Based on extensive academic research and deep reflective practitioner accounts, this collection presents expert content, views and a coherent picture of the challenges and changes in the Indian IT industry and analyses how the industry has remained competitive in a constantly changing environment. This book will appeal to researchers, students and practitioners, particularly in the fields of human resources and strategic management. (http://www.tandfebooks.com/isbn/9781315768786)
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Table of Contents:

PART I: HUMAN CAPITAL ISSUES IN THE INDIAN IT INDUSTRY

01. Profiting from people management practices: An introduction
Ashish Malik & Chris Rowley

02. Context and evolution of the Indian IT Industry
Ashish Malik & Venkataraman Nilakant

03. Skills, Strategy and People Management in the IT Industry
Ashish Malik & Stephen Blumenfeld

04. HRM and Firm Performance: The Case of Indian IT/BPO Industry
Vijay Pereira and Pawan Budhwar

05. Orchestrating Human Capital in the Indian IT Service Market: From Entrepreneurial Management to Professional Management
Jagdish Sheth and Arun Sharma

06. Innovative HR Practices: Evidence from three IT Software Services Organisations
Ashish Malik

07. Innovative People Management Approaches from three Software Research and Product Development Firms
Ashish Malik

PART II: REFLECTIVE PRACTICE: PRACTITIONER INSIGHTS

08. Managing People in an IT Software Services Environment
N R Srikanth

09. Managing People in an IT Product and Research and Development Environment
Amit Verma

10. Process Consulting and Adaptations of Organisation Development in the IT Industry Joseph
A George

11. Senior Management Mentoring and Coaching for Exploration and Exploitation
J Karthikeyan

12. The World’s Largest ‘ideaprenurship™’ –Putting Employees First so the Customer Never Feels Second!
Prithvi Shergill and Kapil Notra

13. Towards an Integrated Model of Human Capital Management in the Indian IT Industry
Ashish Malik & Chris Rowley


The global impact of so-called ‘offshoring’, including of information technology (IT) and related services, continues to be a topic of great interest to academics, practitioners and policy makers. The Indian IT industry has sustained high levels of growth in revenues and employment since the late 1980s. Even following the global financial crisis and meltdown in 2008, the industry has reported growth, albeit at a lower rate. Furthermore, the high rates of technological change and increased competition has forced businesses and managers to be innovative and create new business models.

This book examines how managers and entrepreneurs in the Indian IT industry have explored and exploited human capital opportunities at various stages of the industry’s evolution to create innovative human resources (HR) practices and new business models. Based on extensive academic research and deep reflective practitioner accounts, this collection presents expert content, views and a coherent picture of the challenges and changes in the Indian IT industry and analyses how the industry has remained competitive in a constantly changing environment.

This book will appeal to researchers, students and practitioners, particularly in the fields of human resources and strategic management.


(http://www.tandfebooks.com/isbn/9781315768786)

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