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Human resource management in service work

By: Korczynski, Marek.
Publisher: London Palgrave Foundations 2010Description: xii, 237 p.ISBN: 9780230332928.Subject(s): Service industries workers | Service industries - Personnel managementDDC classification: 658.3 Summary: This book fills a gap in the market for a long overdue book on HRM in the service sector. The focus on human resource management is essential to aid any understanding of the service economy and with increasing numbers of courses focusing on services rather than manufacturing, it is fast becoming a very important and neglected area in terms of textbooks.
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Books Vikram Sarabhai Library
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Non-fiction 658.3 K6H8-2 (Browse shelf) Available 181856
Books Vikram Sarabhai Library
Slot 1921 (2 Floor, East Wing) Non-fiction 658.3 K6H8-1 (Browse shelf) Available 180257

This book fills a gap in the market for a long overdue book on HRM in the service sector. The focus on human resource management is essential to aid any understanding of the service economy and with increasing numbers of courses focusing on services rather than manufacturing, it is fast becoming a very important and neglected area in terms of textbooks.

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