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The Definitive Guide to Emergency Department Operational Improvement

By: Crane, Jody.
Contributor(s): Noon, Chuck.
Publisher: Boca Raton CRC Press 2011Description: xv, 337 p.ISBN: 9781439808405.Subject(s): Hospitals - Emergency services - United States | Organizational effectiveness - United States | Organizational change - United States | Emergency Service, Hospital - organization & administration - United States | Efficiency, Organizational - United States | Organizational Innovation - United StatesDDC classification: 362.11068 Summary: In a unique and integrated approach, The Definitive Guide to Emergency Department Operational Improvement: Employing Lean Principles with Current ED Best Practices to Create the "No Wait" Department exposes you to the academics behind managing the complex service environment that is the ED. The book combines applied management science and ED experience to create a model of how to improve your emergency department operations. After summarizing the current state of emergency medicine, the book offers an in-depth presentation of Lean tools used in the ED along with basic and advanced flow principles grounded in queuing theory and the theory of constraints. It then shows how these concepts are applied in the emergency department and why they work, supported by a comprehensive case study in which Lean principles were used to transform an underperforming ED into a world-class operation.
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Slot 1156 (0 Floor, East Wing) Non-fiction 362.11068 C7D3 (Browse shelf) Available 179893

In a unique and integrated approach, The Definitive Guide to Emergency Department Operational Improvement: Employing Lean Principles with Current ED Best Practices to Create the "No Wait" Department exposes you to the academics behind managing the complex service environment that is the ED. The book combines applied management science and ED experience to create a model of how to improve your emergency department operations.

After summarizing the current state of emergency medicine, the book offers an in-depth presentation of Lean tools used in the ED along with basic and advanced flow principles grounded in queuing theory and the theory of constraints. It then shows how these concepts are applied in the emergency department and why they work, supported by a comprehensive case study in which Lean principles were used to transform an underperforming ED into a world-class operation.

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