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Trusted firm: how consulting firms build successful client relationships

By: Czerniawska, Fiona.
Publisher: Chichester John Wiley and Sons 2007Description: x, 247 p.ISBN: 9780470027172.Subject(s): Consulting firms | Business consultantsDDC classification: 001 Summary: The consulting industry has been on a roller-coaster ride since the heady days of the 1990s. After a recession triggered by the dot com crash, it's now growing rapidly again--but in a market that has changed beyond all recognition. Fees are down, buying is centralized and many clients are ex-consultants who know all the tricks of the trade. It's a hostile environment in which great personal qualities are no longer enough--consultants need trusted firms behind them, helping them deliver results. This unique journey through the new consulting terrain looks at how leading consulting firms worldwide create a platform for success: what values they need; who they recruit and what recruitment processes work best; how they keep their finger on the pulse of the market; how they match the right people to particular jobs.
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Books Vikram Sarabhai Library
Slot 1 (0 Floor, West Wing) 001 C9T7 (Browse shelf) Available 166047

The consulting industry has been on a roller-coaster ride since the heady days of the 1990s. After a recession triggered by the dot com crash, it's now growing rapidly again--but in a market that has changed beyond all recognition. Fees are down, buying is centralized and many clients are ex-consultants who know all the tricks of the trade. It's a hostile environment in which great personal qualities are no longer enough--consultants need trusted firms behind them, helping them deliver results. This unique journey through the new consulting terrain looks at how leading consulting firms worldwide create a platform for success: what values they need; who they recruit and what recruitment processes work best; how they keep their finger on the pulse of the market; how they match the right people to particular jobs.

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