Customer relationship management: electronic customer care in the new economy (Record no. 43203)

000 -LEADER
fixed length control field 00880nam a2200205Ia 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 140323b2002 xxu||||| |||| 00| 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 3540413774
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9783540413776
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Muther, Andreas
9 (RLIN) 188226
245 ## - TITLE STATEMENT
Title Customer relationship management: electronic customer care in the new economy
Statement of responsibility, etc. Muther, Andreas
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc. Berlin
Name of publisher, distributor, etc. Springer
Date of publication, distribution, etc. 2002
-- 121981
300 ## - PHYSICAL DESCRIPTION
Extent xiii, 137 p.
Other physical details With 49 Figures and 8 Tables
365 ## - TRADE PRICE
Price amount EURO 39.95
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Customer relations - Management
9 (RLIN) 57279
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Electronic Commerce
9 (RLIN) 12049
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Books
952 ## - LOCATION AND ITEM INFORMATION (KOHA)
-- 00039.95
-- ER
-- 2002-07-15
-- Himanshu Book Co.,
-- 00220815
-- 2002-06-04
-- 079582
-- 2002-06-26
-- A
-- 001851.28
-- 10.00%
-- 00000.00
-- Librarian
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Permanent Location Current Location Shelving location Date acquired Item location Full call number Barcode Date last seen Price effective from Koha item type
          Vikram Sarabhai Library Vikram Sarabhai Library   04/05/2009 Slot 2175 (2 Floor, East Wing) 658.812 M8C8 152224 04/09/2009 04/09/2009 Books

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