Competing on value: bridging the gap between brand and customer value (Record no. 33006)

000 -LEADER
fixed length control field 00901nam a2200217Ia 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 140323b1998 xxu||||| |||| 00| 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780273631057
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Knox, Simon
9 (RLIN) 188521
245 ## - TITLE STATEMENT
Title Competing on value: bridging the gap between brand and customer value
Statement of responsibility, etc. Knox, Simon
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc. London
Name of publisher, distributor, etc. Financial Times Pitman Publishing
Date of publication, distribution, etc. 1998
-- 162309
300 ## - PHYSICAL DESCRIPTION
Extent xviii, 235 p.
365 ## - TRADE PRICE
Price amount UKP 40.99
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Brand name products
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Customer service
9 (RLIN) 71400
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Customer satisfaction
9 (RLIN) 38900
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Maklan, Stan
9 (RLIN) 188522
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Books
952 ## - LOCATION AND ITEM INFORMATION (KOHA)
-- 00040.99
-- USD
-- 2000-09-01
-- Bharat Book Bureau
-- 00099700
-- 1999-08-13
-- 164
-- 2000-08-28
-- F
-- 001889.63
-- 10.00%
-- 00000.00
-- Librarian
-- 13/08/1999
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Permanent Location Current Location Shelving location Date acquired Item location Full call number Barcode Date last seen Price effective from Koha item type
          Vikram Sarabhai Library Vikram Sarabhai Library   2009-05-04 Slot 2175 (2 Floor, East Wing) 658.812 K6C6 146990 2009-09-04 2009-09-04 Books

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