Best practices: building your business with customer-focused solutions (Record no. 27227)
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000 -LEADER | |
---|---|
fixed length control field | 00979nam a2200265Ia 4500 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 140323b1998 xxu||||| |||| 00| 0 eng d |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 0684834537 |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 9780684834535 |
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
Classification number | 658.812 |
100 ## - MAIN ENTRY--PERSONAL NAME | |
Personal name | Hiebeler, Robert |
9 (RLIN) | 188550 |
245 ## - TITLE STATEMENT | |
Title | Best practices: building your business with customer-focused solutions |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
Place of publication, distribution, etc. | New York |
Name of publisher, distributor, etc. | Simon & Schuster |
Date of publication, distribution, etc. | 1998 |
-- | 98167 |
300 ## - PHYSICAL DESCRIPTION | |
Extent | 240 p. |
365 ## - TRADE PRICE | |
Price amount | USD 18.75 |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Customer services |
9 (RLIN) | 26735 |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Industrial management |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Management |
9 (RLIN) | 219 |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Case studies |
9 (RLIN) | 2576 |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Quality control |
9 (RLIN) | 34924 |
700 ## - ADDED ENTRY--PERSONAL NAME | |
Personal name | Kelly, Thomas B. |
9 (RLIN) | 188551 |
700 ## - ADDED ENTRY--PERSONAL NAME | |
Personal name | Ketteman, Chrarles |
9 (RLIN) | 188552 |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Koha item type | Books |
952 ## - LOCATION AND ITEM INFORMATION (KOHA) | |
-- | 0018.75 |
-- | USD |
-- | 1998-08-04 |
-- | Natraj book centre |
-- | 0000-00-00 |
-- | Approval |
-- | 0000. |
-- | 00.00% |
-- | 00000.00 |
Price effective from | Barcode | Date last seen | Damaged status | Withdrawn status | Current library | Lost status | Full call number | Date acquired | Not for loan | Source of classification or shelving scheme | Koha item type | Home library | Shelving location | Item location |
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04/09/2009 | 139520 | 04/09/2009 | Vikram Sarabhai Library | 658.812 H4B3 | 04/05/2009 | Dewey Decimal Classification | Books | Vikram Sarabhai Library | ||||||
04/09/2009 | 139520 | 04/09/2009 | Vikram Sarabhai Library | 658.812 H4B3 | 04/05/2009 | Dewey Decimal Classification | Books | Vikram Sarabhai Library | General Stacks | Rack 40-A / Slot 2264 (2nd Floor, East Wing) |