Knowledge management handbook: collaboration and social networking - Boca Raton CRC Press 2018 - xv, 322p. With index

Table of Contents

Chapter 1: Collaboration and Social Networking: The Keys to Knowledge Management—Introductory Thoughts, Jay Liebowitz

Chapter 2: Knowledge and Collaboration in Multihub Networks: Orchestration Processes among Clinical Commissioning Groups (CCGs) in the United Kingdom, Celine Miani, Markos Zachariadis, Eivor Oborn, and Michael Barrett

Chapter 3: Religious Communities of Practice and Knowledge Management—The Potential for Cross-Domain Learning, Denise A.D. Bedford

Chapter 4: Cross-Cultural Technology-Mediated Collaboration: Case Study of Oxfam Quebec and Peru, Kimiz Dalkir

Chapter 5: Enabling Knowledge Exchange to Improve Health Outcomes through a Multipartner Global Health Program, Theresa C. Norton

Chapter 6: Emperor: A Method for Collaborative Experience Management, Ulrike Becker-Kornstaedt and Forrest Shull

Chapter 7: Real-Time Knowledge Management: Providing the Knowledge Just-In-Time, Moria Levy

Chapter 8: Building Vertical and Horizontal Networks to Support Organizational Business, Maureen Hammer and Katherine Clark

Chapter 9: Social Network Analysis: A Pharmaceutical Sales and Marketing Application, Molly Jackson, Doug Wise, and Myra Norton

Chapter 10: Collaborating Using Social Networking at Price Modern, Gloria Phillips-Wren and Louise Humphreys

Chapter 11: Visual Knowledge Networks Analytics, Florian Windhager, Michael Smuc, Lukas Zenk, Paolo Federico, Jürgen Pfeffer, Wolfgang Aigner, and Silvia Miksch

Chapter 12: A Framework for Fostering Multidisciplinary Research Collaboration and Scientific Networking within University Environs,Francisco J. Cantú and Héctor G. Ceballos

Chapter 13: Knowledge Management and Collaboration: Big Budget Results in a Low Budget World, Andrew Campbell and Melvin Brown II

Chapter 14: TATA Chemicals—Knowledge Management Case Study, B. Sudhakar and Devsen Kruthiventi

Chapter 15: Knowledge-Enabled High-Performing Teams of Leaders, Bradley Hilton and Michael Prevou

Recent research shows that collaboration and social networking foster knowledge sharing and innovation by sparking new connections, ideas, and practices. Yet these informal networks are often misunderstood and poorly managed. Building on the groundbreaking, bestselling first edition, Knowledge Management Handbook: Collaboration and Social Networking, Second Edition focuses on two key elements in knowledge management: collaboration and social networking. Jay Liebowitz, one of the top knowledge management authorities in the world, brings together 15 articles by researchers and practitioners who are among the leaders in their fields. They present numerous applications, concepts, techniques, methodologies, issues, and trends related to collaboration and social networking in a knowledge management context. They also point out areas that need more work, such as how to measure the impact of knowledge-sharing efforts in terms of innovation, profits, and customer perceptions. Packed with case studies, this handbook explores how you can share knowledge, make connections, and generate new ideas through collaboration and interaction. It is a valuable reference and classroom text for those engaged in knowledge management, particularly from a collaboration and social networking perspective.


Knowledge management
Business and economics -- information management
Business and economics -- knowledge capital

658.4038 / K6

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