Managing intercultural conflict effectively
Material type:
BookSeries: Communicating effectively in multicultural contexts; v. 6Publication details: Thousand Oaks Sage Publication 2001Description: xiv, 234 p. Includes bibliographical references and indexISBN: 9780803948433Subject(s): Intercultural communication | Ethnic conflict | Interpersonal conflict | Social conflict | Intercultural communicationDDC classification: 303.482 Summary: This is one of the first books that clearly emphasizes the role of culture and how culture serves as the primary imprint in our habitual conflict responses. It aims to improve understanding and communication among individuals from different cultural backgrounds and explains the culture-based situational conflict model, including the relationship among conflict, ethnicity, and culture; and integrates theory and practice in the discussion of interpersonal conflict in culture, ethnic, and gender contexts. Practical examples are used to illustrate the application of theory.
https://in.sagepub.com/en-in/sas/managing-intercultural-conflict-effectively/book220662#description
| Item type | Current library | Item location | Collection | Shelving location | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|---|---|
| Books | Vikram Sarabhai Library | Rack 8-B / Slot 334 (0 Floor, West Wing) | Non-fiction | General Stacks | 303.482 T4M2 (Browse shelf(Opens below)) | Available | 199935 |
Table of contents:
1. Intercultural Conflict: An Introduction
2. Intercultural Conflict: A Culture-Based Situational Model
3. Intercultural-Intimate Conflict in Personal Relationships
4. Intercultural Conflict in Diverse Work Groups
5. Intercultural Conflict Between Managers and Employees in Organizations
6. Managing Intercultural Conflict Competently
Appendix: Measures of Face Concerns and Facework Behaviors in Four National Cultures.
This is one of the first books that clearly emphasizes the role of culture and how culture serves as the primary imprint in our habitual conflict responses. It aims to improve understanding and communication among individuals from different cultural backgrounds and explains the culture-based situational conflict model, including the relationship among conflict, ethnicity, and culture; and integrates theory and practice in the discussion of interpersonal conflict in culture, ethnic, and gender contexts. Practical examples are used to illustrate the application of theory.
https://in.sagepub.com/en-in/sas/managing-intercultural-conflict-effectively/book220662#description
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