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Market-based management: strategies for growing customer value and profitability

by Best, Roger J.

Edition: International editionMaterial type: book Book; Format: print ; Literary form: Not fiction Publisher: New Jersey Prentice-Hall International, Inc. 1997Availability: Items available for loan: Vikram Sarabhai Library [Call number: 658.8 B3M2] (1).

Quality management

by Majumdar, Prabal.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Calcutta Samatat Prakashan 1996Availability: Items available for loan: Vikram Sarabhai Library [Call number: 658.562 M2Q8] (1).

The market driven organization: understanding, attracting, and keeping valuable customers

by Day, George S.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New York Free Press 1999Availability: Items available for loan: Vikram Sarabhai Library [Call number: 658.8 D2M21] (1).

CRM at the speed of light: capturing and keeping customers in internet real time

by Greenberg, Paul.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New Delhi Tata McGraw-Hill 2001Availability: Items available for loan: Vikram Sarabhai Library [Call number: 658.812 G7C8] (1).

Market-based management: strategies for growing customer value and profitability

by Best, Roger J.

Edition: 2nd ed.Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New Jersey Prentice-Hall 2000Availability: Items available for loan: Vikram Sarabhai Library [Call number: 658.8 B3M2/2000-1] (2).

CRM in financial services: a practical guide to making customer relationship management work

by Foss, Bryan | Stone, Merlin.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: London Kogan Page Limited 2002Availability: Items available for loan: Vikram Sarabhai Library [Call number: 658.812 F6C8] (1).

CRM at the speed of light: capturing and keeping customers in internet real time

by Greenberg, Paul.

Edition: 2nd ed.Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New Delhi Tata McGraw-Hill 2003Availability: Items available for loan: Vikram Sarabhai Library [Call number: 658.812 G7C8/2003] (1).

Market-based management: strategies for growing customer value and profitability

by Best, Roger J.

Edition: 3rd ed.Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New Jersey Prentice-Hall 2004Availability: Items available for loan: Vikram Sarabhai Library [Call number: 658.8 B3M2/2004] (1).

Supply chain management by Subrahmanya Srinivas Sista and Ustav Garg (Student Project)

by Sista, Subrahmanya Srinivas | Garg, Utsav.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Ahmedabad Indian Institute of Management 2002Availability: Items available for reference: Vikram Sarabhai Library [Call number: SP 2002/968 ] (1).

Market-based management: strategies for growing customer value and profitability

by Best, Roger J.

Edition: 5th ed. Eastern economic edition Publisher: New Delhi PHI Learning Private Ltd., 2009Availability: Items available for loan: Vikram Sarabhai Library [Call number: 658.8 B3M2/2009] (1).

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