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Measuring for results, the dimensions of public library effectiveness / Joseph R. Matthews.

by Matthews, Joseph R.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Westport, Conn. Libraries Unlimited 2004Availability: Items available for loan: Vikram Sarabhai Library [Call number: 027.6 M2M3] (1).

Scorecards for results: a guide for developing a library balanced scorecard

by Matthews, Joseph R.

Publisher: Connecticut Libraries Unlimited 2008Availability: Items available for loan: Vikram Sarabhai Library [Call number: 027.4 M2S2] (1).

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