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Feasibility study of a rural BPO by Pinaki Basu and Utso Bhattacharya and Vikram Anand (Student Project)

By: Basu, Pinaki.
Contributor(s): Bhattacharya, Utso | Anand, Vikram.
Material type: materialTypeLabelBookPublisher: Ahmedabad Indian Institute of Management 2006Description: 49 p.Subject(s): Rural BPO | Project report (student)DDC classification: SP 2006/1256 Summary: In this report author tries to locate the present status of the rural BPO initiative in India, by both private and public players. Section II speaks of the various advantages that the concepts of the rural BPO imbibes in itself. Section III provides a snapshot of the different private player initiatives that have been undertaken. Section IV lists out the probable infrastructure requirements for setting up a rural BPO and also provides insights as to how a semi-urban BPO can be a bit different from a rural BPO. Section V then explains how the rural BPO initiative can be linked to the CSC programme that has been undertaken by the Government of India - how the exiting CSC infrastructure can also be used for the rural BPO service. Section VI describes the various challenges and roadblocks that lie ahead. Finally section Vii concludes with a vision of the future and how we may try to achieve it.
List(s) this item appears in: BPO Sector
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Item type Current location Collection Call number Status Date due Barcode
Student Project Vikram Sarabhai Library
Students Project
Reference SP 2006/1256 (Browse shelf) Not for loan SP001256

Submitted to Prof. Rajanish Dass

In this report author tries to locate the present status of the rural BPO initiative in India, by both private and public players. Section II speaks of the various advantages that the concepts of the rural BPO imbibes in itself. Section III provides a snapshot of the different private player initiatives that have been undertaken. Section IV lists out the probable infrastructure requirements for setting up a rural BPO and also provides insights as to how a semi-urban BPO can be a bit different from a rural BPO. Section V then explains how the rural BPO initiative can be linked to the CSC programme that has been undertaken by the Government of India - how the exiting CSC infrastructure can also be used for the rural BPO service. Section VI describes the various challenges and roadblocks that lie ahead. Finally section Vii concludes with a vision of the future and how we may try to achieve it.

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