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Identification and implementation of CRM strategies for eRetailing businesses in India by Rajasekhar M. and Rakesh Pande (Student Project)

By: Rajasekhar, M.
Contributor(s): Pande, Rakesh.
Material type: materialTypeLabelBookPublisher: Ahmedabad Indian Institute of Management 2003Description: 30 p.Subject(s): Customer relations - Management | Customer satisfaction | Project report (student)DDC classification: SP 2003/1007
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Submitted to Prof. Gopal Naik

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