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Individual and organizational perspectives on emotion management and display

Contributor(s): Zerbe, Wilfred J [Editor] | Ashkanasy, Neal M [Editor] | Hartel, Charmine E. J [Editor].
Series: Research on emotion in organizations. Publisher: Amsterdam Elsevier/Imprint: Jai Press 2006Description: xxiii, 329 p.ISBN: 9780762313105.Subject(s): Organizational perspectives | Emotion management | Psychology | Industrial - CongressesDDC classification: 158.7 Summary: she articles in this volume represent a selection of the best papers presented at the fourth International Conference on Emotions and Organizational Life (which was held in London, England, in June, 2004), together with invited papers by some of leading scholars in the field. The theme of this volume, Individual and Organizational Perspectives on Emotion Management and Display, concerns the management by organizations of the emotions of employees and the effects on individuals. It begins by looking at the effective self-management of emotion and how leaders can use emotions, intelligently and sometimes paradoxically, to foster effective personal and team outcomes, and goes on to examine the nature of emotionally charged incidents between employees and supervisors.
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Slot 167 (0 Floor, West Wing) 158.7 I6 (Browse shelf) Checked out 14/09/2019 163645

she articles in this volume represent a selection of the best papers presented at the fourth International Conference on Emotions and Organizational Life (which was held in London, England, in June, 2004), together with invited papers by some of leading scholars in the field. The theme of this volume, Individual and Organizational Perspectives on Emotion Management and Display, concerns the management by organizations of the emotions of employees and the effects on individuals. It begins by looking at the effective self-management of emotion and how leaders can use emotions, intelligently and sometimes paradoxically, to foster effective personal and team outcomes, and goes on to examine the nature of emotionally charged incidents between employees and supervisors.

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