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Ongoing crisis communication: planning, managing, and responding

By: Coombs, Timothy W.
Material type: materialTypeLabelBookPublisher: Thousand Oaks Sage Publications 2007Edition: 2nd ed.Description: xiii, 209 p.ISBN: 9781412949910.Subject(s): Crisis management | Communication in managementDDC classification: 658.4 Summary: Ongoing Crisis Communication: Planning, Managing, and Responding provides an integrated approach to crisis communication that spans various disciplines as well as the entire crisis management process. Drawing on firsthand experience in crisis management, author W. Timothy Coombs uses a three-staged approach to crisis management pre-crisis, crisis, and post-crisis. A truly integrative and comprehensive text, this book explains how crisis management can prevent or reduce the threats of a crisis, providing guidelines for how best to act and react in an emergency situation.
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Ongoing Crisis Communication: Planning, Managing, and Responding provides an integrated approach to crisis communication that spans various disciplines as well as the entire crisis management process. Drawing on firsthand experience in crisis management, author W. Timothy Coombs uses a three-staged approach to crisis management pre-crisis, crisis, and post-crisis. A truly integrative and comprehensive text, this book explains how crisis management can prevent or reduce the threats of a crisis, providing guidelines for how best to act and react in an emergency situation.

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