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Collaborative customer relationship management: taking CRM to the next level

Contributor(s): Kracklauer, Alexander H [Editor] | Seifert,Derk [Editor] | Quinn, Mills D [Editor].
Material type: materialTypeLabelBookPublisher: Berlin Springer-Verlag 2004Description: xi, 273 p. With 99 Figures and 7 Tables.ISBN: 3540002278; 9783540002277.Subject(s): Customer relations - Management | Delivery of goods - Management | Strategic alliance (Business) | Business logisticsDDC classification: 658.812
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Item type Current location Item location Call number Status Date due Barcode
Books Vikram Sarabhai Library
Slot 2175 (2 Floor, East Wing) 658.812 K7C6 (Browse shelf) Available 155377

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