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Batteries included!: creating legendary service

By: Barlow, Nigel May.
Material type: materialTypeLabelBookPublisher: Auckland Random House 2000Description: xix, 268 p.ISBN: 0712680632; 9780712680639.Subject(s): Customer satisfaction | Customer relations | Customer serviceDDC classification: 658.812
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Item type Current location Item location Call number Status Date due Barcode
Books Vikram Sarabhai Library
Slot 2172 (2 Floor, East Wing) 658.812 B2B2 (Browse shelf) Available 148762

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