Normal view MARC view ISBD view

The seven secrets of service strategy

By: Horovitz, Jacques.
Material type: materialTypeLabelBookPublisher: Harlow Financial Times 2000Description: xiv, 140 p.ISBN: 9780273635772.Subject(s): Strategic planning | Customer satisfaction | Competition | Service industriesDDC classification: 658.8
Tags from this library: No tags from this library for this title. Log in to add tags.
    average rating: 0.0 (0 votes)
Item type Current location Item location Call number Status Date due Barcode
Books Vikram Sarabhai Library
Slot 2146 (2 Floor, East Wing) 658.8 H6S3 (Browse shelf) Available 147459

There are no comments for this item.

Log in to your account to post a comment.

Powered by Koha